Privacy and cookies policy

This site will not use cookies to collect personally identifiable information about you.
Since 26th May 2012, all websites located within the EU need to comply with the EU E-Privacy Directive 2009/136/EC. Cookies are only a small part of this directive, and whilst a website owner is still allowed to use cookies on a website, it must be made that cookies are being used.

At the bottom of our website we have displayed a message to warn you that our website makes use of cookies and that one has already been set. By displaying this message we hope that we are providing you with the information you require about our use of cookies, and presenting you with the option to consent to their use. This message will be displayed until such time as you agree to our site using cookies by clicking on the "I agree" button.

What is a cookie?

A cookie is a small amount of data, often including a unique identifier, sent to the browser of your computer or mobile phone (referred to here as a "device") from a website's computer. It is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it. To protect your privacy, your browser only permits a website to access the cookies it has already sent to you, and not the cookies sent to you by other websites. Many websites do this whenever a user visits them to track online traffic flows.

On the Footprint Add-ons website, our cookies record information about your online preferences so we can tailor the site to your interests. You can set your device’s preferences to accept all cookies, notify you when a cookie is issued, or not receive cookies at all. Selecting the last option means you will not receive certain personalised features, which may result in you being unable to take full advantage of all the website's features such as the membership area. Each browser is different, so please check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to our website, every page you see, along with a cookie, is downloaded to your device. Many websites do this because cookies enable website publishers to do useful things like find out whether your device (and probably you) has visited the website before. On a repeat visit this is done by the website’s computer checking to see, and finding, the cookie left there on the last visit.

How do we use cookies?

Information supplied by cookies can help us analyse the profile of our visitors, which helps us provide you with a better user experience. For example, if you logged into the membership area before, the site may remember you the next time. Or when you buy software, cookies are used to track the buying process which is necessary to create your user account.

Third party cookies on our pages

Please note that during your visits to our website you may notice some cookies which are unrelated to us. When you visit a page with content embedded from, for example, YouTube or PayPal, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Cookies used on our site

We only use cookies to help us continuously improve our website and maintain a nice browsing experience for our visitors. Here is a list of cookies used on this website:

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Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.Google Analytics stores IP address anonymously on its servers in the US, and neither WP21Century or Google associate your IP address with any personally identifiable information.

These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

wordpress_test_cookie Session cookie to check whether cookies is turned on in your browser or not.
Expires when you close the browser.
_ga Session cookie from JW Player to monitor traffic levels for the video/audio player. Expires when you close the browser.
PHPSESSID This cookie keeps track of the session cookies. Expires when you close the browser.
wfvt_ Session cookie to check whether the visitor is a human or a robot.  Expires when you close the browser. Ir also tracks your actions in case of suspicious behavior.

How to delete cookies or control them

This site will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block cookies set by this or any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this for a wide variety of browsers. You will also find details on how to clear cookies from your computer as well as more general information about cookies. For information on how to do this on your mobile phone’s browser, you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of this website, especially for visitors who wish to buy software, consult the support documentation or download software. This cannot be done without cookies.

How we use personal information

When you buy a product on this site, we are legally obliged to ask for the name or company name, address, e-mail address, Tax ID (if in EU) and country. Optionally, we ask to give the website URL for which you plan use the software.
This information is saved in the database on the server(s) of Siteground and we do our utmost best to protect it against unauthorized access.
This information is also kept in our paper accounts. We are obliged to keep that information during 7 years.

What if I want to review my information or make changes?

Just contact us, and  tell us what needs to be changed. We generally act upon your request within 48 hours (except on weekend and official holidays.
To change your password, just use the Lost password routine underneath the login box on the site.

What if I want you to erase all my information?

Just contact us.  We generally act upon your request within 48 hours (except on weekend and official holidays). We will ask you to confirm this specifically as a double opt-out to make sure nobody else tries to impersonate you.
However, if you have an active subscription, this will "defacto" be terminated upon deletion of your details and you won't be able to renew the subscription at a discount rate.
However, you can keep using the software for as long as you want.
Also important: we can erase your information from the database but we can't erase the paper trail in our official account records because we are obliged to keep those records for at least 7 years.

Can I ask to erase a comment I made on the site?

Yes of course. Just contact us, and  tell us which comment needs to be removed. We generally act upon your request within 48 hours (except on weekend and official holidays.
We may ask you additional questions to make sure you are the author of that comment. If this cannot be determined in a satisfactory way, we may refuse the request at our own discretion. You will be notified in such a case.

What if I don't agree with this privacy policy?

Although we do our best to be in order with our legal obligations, it is possible that something has slipped our attention on this website. You can report a possible shortcoming via our contact page.
If you believe you have found a serious breach related to the General Data Protection Regulation, you can submit a complaint via the Data Protection Authority: https://www.dataprotectionauthority.be/
If you do not accept this privacy policy, please do not buy a product on this site.