AWS Intervention request S3Media LinkSafe lite
[tab name='What we need']
In order to setup/tweak your S3 bucket, we need the AWS Keys of your S3 account. This is not the login and password of your S3 Amazon subscription. We need the keys which you can find in the AWS account area. In the How to get the keys tab, you find videos explaining how to get them.
In Request intervention, you find a form to fill in to provide us with the those keys.
[tab name='How to get the keys']
There are two videos: How to get the Access keys & How to signup for CloudFront and get those keys (although we do not need the CloudFront keys to help you out):
[tab name='Request intervention']
Send the keys
By sending the keys using this form, you acknowledge that we do not accept responsibility if something goes wrong on your account. For security reasons, we advice you to change the Keys afterward.
Note: Valid license holders of S3Media Stream get this service for free as it is included in the Premium support package. In this case use the AWS Intervention request form for S3Media Stream
The form below is for interventions of the free plugin users, like S3Media LinkSafe Lite.
After receiving your request, we will send you a PayPal invoice of 25 euros.
Customers located in the EU without a valid VAT number will be charged a VAT rate applicable to their country. In this case, we are required by law to ask the full address.
After we received the payment, we help you out within 24 hours.
General support question: